Never miss another call.
Voice agents that answer on the first ring, qualify the caller, and book the appointment, then hand to your team the moment a person is the right answer.
- 100%
- of calls answered
- 24/7
- including holidays
- <1.2s
- response latency
- +31%
- bookings, typical first quarter
The challenge
The revenue you never knew you lost.
Missed calls don't appear in any report. They show up as a competitor's growth.
A third of calls go unanswered
Evenings, weekends, lunch hours, and every minute the line is already busy. Each one is a customer who called someone else next.
Your hours are not your customers’ hours
Most enquiries arrive when people are free, after work. That is exactly when nobody is at the desk.
Reception is doing scheduling, not service
Skilled staff spending the day on the same four questions, while the callers who need real help wait on hold.
Answering services that don’t actually book
Messages get taken, then someone calls back the next day. By then the customer has already booked elsewhere.
What it does
An agent that finishes the job.
Answering the phone is the easy part. Booking the work, and knowing when not to try, is where most voice AI falls over.
Sounds like a person
Natural speech with real interruption handling, callers can talk over it, change their minds, and be understood.
- ElevenLabs voices, tuned to your brand
- Sub-second response, so pauses feel human
- Handles accents, background noise, and hesitation
Books, not just answers
The agent completes the job, checking real availability and writing the appointment into the calendar your team already uses.
- Live availability, never double-booked
- Writes into your existing scheduling system
- Confirmations and reminders by SMS or email
Knows when to step aside
Anything sensitive, unusual, or high value goes to a human, with the context already gathered so nobody repeats themselves.
- Rules you control for when to transfer
- Full context passed to the person taking over
- Escalation on frustration or explicit request
Always on
Nights, weekends, holidays, and the sudden Monday rush. Capacity stops being something you staff for.
- Answers on the first ring, every time
- Unlimited concurrent calls
- No queue, no hold music
Speaks your customers’ languages
Serve the callers you currently lose at hello, without hiring for every language you need.
- Multilingual within a single agent
- Switches language mid-call when the caller does
- Consistent brand voice across all of them
Finally, a number on it
Every call transcribed, categorised, and measured, including the ones you were previously missing entirely.
- Transcripts and outcomes on every call
- Booking and conversion rates by source
- The questions customers ask most, ranked
Getting started
Live in weeks, on your terms
Listen
We review real call recordings and find where enquiries are actually being lost. Usually it is not where people expect.
Script
We build the conversation around how your team already handles calls, including what they refuse to let an agent do.
Pilot
The agent goes live on overflow and after-hours only. You hear every call before it takes a single one alone.
Widen
Once the numbers hold, we extend coverage. You keep the transfer rules, and you can pull it back any time.
Call it yourself before you decide.
We'll stand up an agent on a test line using your own booking flow. You call it, and you judge it.